FAQ

Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Orders are processed within 24 hours. Delivery within Australia typically takes 7–14 business days. You'll receive a tracking number as soon as your order ships.

Do you ship outside Australia?
Yes — we ship to New Zealand and most international destinations. Shipping times vary by region and are shown at checkout.

Can I track my order?
Absolutely. Every order includes end-to-end tracking, emailed to you at dispatch.

Product

Is the SculptRing suitable for beginners?
Yes. Start on the lowest intensity and work your way up. Most people find their sweet spot within the first two sessions.

How often should I use it?
10–15 minutes per muscle group, once or twice daily, is what we recommend.

Is it safe?
The SculptRing is a relaxation and recovery aid. Avoid use on injuries or broken skin, and consult your doctor first if you are pregnant, have a heart condition, or use a pacemaker.

Returns & Warranty

What if it's not for me?
You're covered by our 30-day guarantee — if you don't love it, contact us for a return.

Is there a warranty?
Yes, every device includes a 12-month warranty against manufacturing faults.